Author - Giorgia P.

Football coach from Madrid (Spain)

Sport is very significant for #erasmus+. Thanks to that and in cooperation with the Fundación de la Real Federación Española de Fútbol and the FIGC, Josè has the chance to complete a 3-month work experience as football trainer. Que disfrute!

#erasmuseurocultura #learningmobility #mobilitymadeinItaly #imovingforall #RFEF

@EUErasmusPlusProgramme @ErasmusPlusIta @RFEF @FIGC

Read more...

Carpenter from Lübeck (Germany)

New arrived in 2017 is Michael, a carpenter from #Lübeck (Germany). We wish you all the best for your traineeship in a handcraft company in #Vicenza!

#erasmuseurocultura #learningmobility #mobilitymadeinItaly #HWKLübeck

@EUErasmusPlusProgramme @ErasmusPlusIta

Read more...

Football coaches from Madrid (Spain)

New year begins with the arrival of Jose and Miguel, two football trainers from #Madrid (Spain). They will spend one month in Veneto region to make an up-close experience in an Italian football club. Have a fruitful experience!

#erasmuseurocultura #learningmobility #mobilitymadeinItaly #imovingforall #RFEF

@EUErasmusPlusProgram @ErasmusPlusIta @RFEF

Read more...

Traineeship experience in Vicenza

German apprentices from the Saxony did a a three-week traineeship experience in Vicenza in different sectors: goldsmith, mechanics, painting, woodworking. Even without Italian language skills, they could understand the people in the companies and in the host families and have a successful experience.

Read more...

Facts and figures of the tourism and hospitality sector in Vicenza

Vicenza, a city of 113.000 inhabitants, is located between Venice and Verona, in the hearth of Veneto region, the Italian region with the biggest foreign tourists’ amount per year.
Thanks to its optimal location, its cultural vitality and its highly productive and well-formed commercial area, the tourism and hospitality sector in Vicenza has increased in size: there are 24 hotels only in the city, 40% of which are 4* hotels, with about 70 rooms each, and a totalling reception capacity of around 2.500 guests. There are many restaurants and pizzerias offering traditional cuisine, both local and national, high-level innovative cooking and of course pizza in its various forms. A whooping 7 restaurants in the whole province of Vicenza was honoured with the Michelin star and exactly in Vicenza the famous chef of the Italian TV Carlo Cracco has started his successful career. As Italian customs dictates, in Vicenza the offer of bars, patisseries and pubs is also huge: in every corner you have the chance to have a coffee, an aperitive or eat a tramezzino.

Since 1994 Vicenza has been an Unesco Word Heritage site, thanks to the architect Andrea Palladio, who designed and let many buildings and villas in the city and in the whole province of Vicenza in the mid-16th century be built, at the height of the Renaissance. His major works are Villa Almerico-Capra, also known as La Rotonda, the Teatro Olimpico, the first world’s indoor theatre of the modern age, and the Basilica Palladiana: these establish Andrea Palladio as the father of the modern architecture.

Since 1996 every year on May a jazz festival has taken place in the city: for about 2 weeks many national and international renowned artists perform in the theatres, in the museums, in the churches and in the pub of Vicenza. Thousands of jazz lovers, and not just them, from all over Italy and Europe livens the city up.

Vicenza boats a strong economy: more than 92.000 enterprises in the whole province are sign of a highly productive and commercial area. Mechanics and electronics, tanning, goldsmithing and jewellery, textile and clothing, ceramics, wood and furniture, agri-food are the main productive sectors of Vicenza’s companies. The turnover amounts to 90 billion euros and the volume of exports to almost 15 billion euros: the intense international trade relations make Vicenza a really visited city from business tourists, too.

 

Updated November 2016

Read more...

Aims and benefits of a traineeship in Vicenza

Nowadays an experience abroad is a major milestone in everybody’s training path: for the ones who are training in the tourism and hospitality sector this milestone is a must. Vicenza is the right place to do a traineeship in this area and gain international competences to add in the CV:

  • acquire independence
  • improve language skills
  • raise cultural awareness
  • develop adaptability and flexibility
  • achieve self-management and personal growth

Concerning the technical skills, here follow in details the competences every trainee will reach in each different working area:

  • traineeship as a receptionist

customer care techniques
different cultural habits
use of dedicated tourism management software
learn of technical language
welcoming guests
administration

  • traineeship as a cook

Mediterranean diet, Italian cuisine, 0 km cooking, vacuum cooking
pizza dough processing techniques, sourdough pizza, pizza dough with various flours sorts, pizza dough for persons who suffer from celiac disease
plate techniques
team work
pantry organization

  • traineeship as a waiter

knowledge of Italian wines
sales and table service techniques
empathy for guests
work under pressure
team work

  • traineeship as a bartender

cocktails and long drinks creation
milk frothing
coffee preparation techniques
“tramezzini” and “tartine” preparation
warehouse management

 

Through a deep examination of the candidate’s application and a detailed interview before the beginning of the experience abroad, Eurocultura can find the suitable company where the trainee will achieve the educational aims.

Updated November 2016

Read more...

The interview: a hosting company explains its European experience

Hotel Ristorante Pizzeria Giada, situated in the province of Vicenza, is a 3* touristic facility, offering both accommodation and catering. It is composed of interlinked hotel and restaurant: in the hotel there are 80 rooms and the reception capacity amounts to 160, the restaurant has a 500 seat capacity. In the whole facility there are 60 employees.
We interviewed Carlotta Trabaldo, receptionist manager, who is cooperating with Eurocultura in the organization of European traineeship in the company since more than 3 years.

 

  • Which is the mission of your company?

Our mission is to pamper guests, offering them highly professional and services by maintaining a family work atmosphere and making them feel at home. Paying specific attention to the smallest details and to the habits and needs of every single guest allows us to achieve our goal.

 

  • Which are the excellences of your offer?/Which are your best services?  

A 360-degree service that meets any customer’s request: we want to loyalize them as much as possible and establish a direct relationship. Moreover the variety of food available in our restaurant (meat, fish and pizza) is definitely a surplus for the guests.

 

  • Which kind of guest do you host, how do they reach the hotel, how do they book?  

Our guests are mostly business tourists, who reach the hotel by car (own, rented, taxi or accompanied by colleagues of local companies). The loyalty degree is so high that they normally make the reservation directly and only rarely through booking websites. We strictly cooperate with the local companies, which often make the reservation for their customers. Yearly we host about 15.000 guests mostly from Germany, USA, Austria, Spain and Poland.
How long have you been hosting trainees, in which areas and where are they from?
Thanks to Eurocultura, since most than 3 years we have been hosting trainees from all over Europe in all working areas: in the reception, in the restaurant and in the kitchen. Up until now we hosted trainees from Greece, Poland, Germany, Austria, Spain and The Netherlands.

 

  • Which tasks would be assigned?

By assigning the tasks the level of English knowledge plays an important role: the higher the language skills are, the most challenging tasks will be given. In practice:
in the hotel, at the reception: answer the phone, guests’ data record, enter reservations and charges in the management software
in the restaurant: bottle service, mise en place, clear the tables, tidy up the dining area
in the kitchen: food preparation assistance (vegetables, meat and fish).

 

  • How are the inclusion and the tutoring of the trainee organized?

As the hotel is not situated in the city centre, the working hours are organized in one shift, in order to facilitate the transfer of the trainees. At the beginning of the traineeship experience the trainees are constantly supported by one of our employees, who helps them day by day to gain independence and do the tasks by themselves under supervision.
Before the start of the traineeship we organize a briefing with the trainees to give an overview of the workload, then every day we give them instructions before the beginning of the shift.
Eurocultura plays a key role: as mediator when we first meet the person during the interview, a very sensitive stage, and all the traineeship long once a week for the monitoring of the learning progresses.

 

  • How do the guests react to the trainees?

In the restaurant it is easy for the guests to establish a nice relation with the trainees. In the hotel the situation is a bit different, as our guests are business tourists and they want to be served as faster as possible, what might be a bit difficult for a trainee. Our staff does its best in order to create the suitable circumstances that allow the trainees to take care of the guests too.

 

  • How do you rate the experience with the European trainees?

The experience so far has always been very positive: explaining rules and working methods to a new colleague, especially if foreign, means repeating them also to our staff, which is always very useful. Moreover, we are forced to speak English on a daily basis, a cultural exchange occurs and often new friendships raise!
Trainees have different preparation level, it depends on the age and the previous experience. The traineeships have always been positive experiences, thanks to the cohesiveness of our team and thanks to the valuable support of Eurocultura.

 

  • Could you remember something nice that’s happened?

A trainee and one of the employees fell in love!

Thanks a lot for your time, and see you for the next European experience!

Updated November 2016

Read more...

Cultural activities

Vicenza is a friendly city, it is comfortable and pleasant to move by walking or by bike; in 20 minutes you can reach every corner of the city, which is linked through many cycle lanes to the suburbs, where you can enjoy the countryside or the hills. Many Vicentini use to spend their free time in the open air: walking through the city centre, relaxing in the parks, having/sipping an aperitive in a bar.

The cultural offering in Vicenza is wide and it is easy to find something interesting to do in order to deepen the knowledge of the area: visiting the Teatro Olimpico, the art gallery in Palazzo Chiericati and the one in Palazzo Leoni Montanari, walking under the arches up to Monte Berico to observe the city from the top and visiting the Museo del Risorgimento e della Resistenza, are just some activities to do in our beautiful city.

Vicenza is in the hearth of Veneto region, the Italian region with the biggest foreign tourists’ amount per year, thanks also to Venice, one of the most visited cities in the world, and to Verona, the city of love par excellence.

With a cheap ticket and in 50 minutes by train, from Vicenza you reach Venice main station. An hour’s walk through calli, bridges and gondoliers bringing tourists in the canals, and you arrive in Piazza San Marco, visited yearly by 25 million people.

A little bit shorter is the trip to Verona, the city where Shakespeare set the most famous love story of all time, Romeo and Juliet. Visiting Juliet’s balcony, crossing the Adige through the romantic bridge Ponte Pietra, walking to Piazza Bra and admiring the Arena are just some of the many activities to do in this wonderful city.

Updated November 2016

Read more...